Primary Medical Care

Call our Front Desk to make an appointment:

(508) 939-9358

Island Health Care has adopted the Patient Centered Medical Home (PCMH) model of care and has received recognition by the National Committee for Quality Assurance. PCMH is a new way of providing care with the goal to prevent illness and keep you healthy. In a PCMH, you receive care planned just for you with a lead provider and a care team. Your team will closely track your progress and include you in decisions about your care. Your care team will also coordinate the care you receive from other doctors.

  • IHC provides the following basic primary care services:
  • Annual physicals and check-ups
  • Child wellness and immunizations
  • Routine urgent visits such as earaches, sore throats, minor wounds, and tick bites
  • Treatment and clinical support for chronic conditions such as diabetes, asthma, hypertension, substance use disorder, and heart disease

Dental & Oral Health

Call our Front Desk for more information:

(508) 939-9358

IHC connects health center patients by referral to the Community Health Center of Cape Cod (CHCCC) in Bourne and Mashpee.

Behavioral Health Counseling

Call our Front Desk to learn how these appointments can be arranged:

(508) 939-9358

Our Behavioral Health team aims to provide evidence-based approaches to care that include medication, counseling, therapy, care management, patient advocacy, referral services, and social support through our mental health providers, substance use disorder access coordinator, and community health workers. Medication Assisted Treatment (MAT) for those individuals who experience substance use disorders can be effective in helping patients sustain recovery. Medications used for MAT include:

  • Buprenorphine
  • Naltrexone tablet
  • Vivitrol (injectable)
  • Acamprosate
  • Disulfiram
  • Topiramate

IHC collaborates with other substance use disorder services including transition from detox and in-patient care. We are accepting new patients recently discharged from the emergency room, detox, or an in-patient hospitalization for a concern related to mental health or substance use disorder. We can provide coordinated and integrated medical and behavioral health care.

IHC offers telehealth psychiatric and counseling services by appointment.

Chronic Disease Management

To learn more, contact Kathleen Samways:

(508) 627-5797 x114

As part of the hospital-initiated grant project MV Partnership for Health, health center staff are trained in the highly acclaimed Stanford teaching model for chronic disease management.

Class leaders run regular six-week classes to educate and guide patients with chronic conditions such as diabetes and heart disease who wish to become active in their own health.

People learn how to develop effective, life-enhancing action plans. Patients meet others with the same chronic illness, learn from each other’s experiences and help each other make incredible strides in controlling symptoms, slowing disease progression, improving how they feel and what they can personally accomplish on a daily basis.

IHC Nurse Practitioners offer clinical support and teaching (e.g., diabetic diet and foot care) in group settings.

After Hours & Nurse Triage / Depois de Horas e Triage Nurse

Call the following number after 8:00pm / Ligue para o seguinte número após as 20:00

(508) 627-5797, menu option 3

Island Health Care is open into the evening until 8:00pm three days a week (Monday—Wednesday). We also offer after-hours nurse triage care by phone overnight until we open the next morning at 8:00am, easily accessible through the night-time voicemail menu. You may speak directly to a nurse, who will advise or direct urgent calls to the health center provider on call.

Saúde ilha está aberto à noite até 8:00 três dias por semana (de segunda a quarta-feira). Nós também oferecemos after-hours enfermeira de triagem por telefone durante a noite até que abrir na manhã seguinte às 8h00, facilmente acessível através do menu de correio de voz noite. Você pode falar diretamente com uma enfermeira, que irá aconselhar ou direcionar chamadas urgentes para o provedor centro de saúde de plantão.

Laboratory & Diagnostic Services

Most laboratory test orders will require that you go to a hospital laboratory.

Prevention, Wellness & Nutrition Counseling

To learn more, contact Haley Dolan:

(339) 444-5410

Island Health Care staff places the highest value on prevention and wellness. We actively work with patients in two different ways—as part of routine care in nearly every patient visit and through a variety of programs that we’ve created to promote wellness. Under our Food, Movement, and Mindfulness as Medicine initiative, Island Health Care is working to create a comprehensive wellness program for all island residents that will prevent and manage chronic disease, as well as promote overall health and wellness. Through community collaboration, this package of services will provide residents with free or low-cost access to physical activity programs, nutrition initiatives, and activities for stress management.

Public Health Nurse

The Public Health Nurse is responsible for serving all six island towns, providing home visits (newborn to elderly) and conducting Wellness Clinics.

The Public Health Nurse is also charged with following reportable diseases on the island, including monitoring test results and performing contact tracing as part of the ongoing COVID-19 testing initiative.

See below for information about the Public Health Nurse Diabetes Support Group and Wellness Clinic schedule:

Diabetes (English)
Diabetes (Portuguese)
Wellness Clinic Schedule

Health Care Decision Making

Island Health Care believes in the importance of advance care planning (ACP) for our patients. It is critical that everyone take the time to have a conversation with your loved ones and your healthcare partners to discuss your wishes for serious illness/end of life care.

Click here to learn more about the various ACP forms in Massachusetts, and which may be appropriate for your situation. These forms can help get a conversation started, and make your wishes known. You can download the Health Care Proxy and MOLST forms below.

Medical Orders for Life-Sustaining Treatment Form: English | Portuguese

Health Care Proxy Form: English | Portuguese

Health Insurance Eligibility & Enrollment Assistance

To get things started, contact Keira Peters:

(339) 240-3918

IHC’s Outreach and Enrollment Specialist is a certified insurance Navigator.

We can quickly provide up-to-date information, help patients choose a plan, and, best of all, help them complete on-line enrollment that often can mean immediate, on-the-spot, affordable coverage.

Patient Advocacy & Care Management

For Insurance Referrals / Hospital Appointments / Off-Island Specialist Appointments, contact Mary Beth Pate:

(339) 215-3779

For Information on Transportation Costs & Logistics, contact HALEY DOLAN:

(339) 444-5410

Our clinical and patient access teams are also committed to helping our patients navigate the highly complex and confusing system of care beyond the health center. Whatever you need, our entire staff is ready to help.

Billing

questions about your bill? call:

(508) 687-2317

Island Health Care partners with CPa Medical Billing for all our patients’ billing needs. If you have questions about your bill, please call (508) 687-2317.

Sliding Fee Discount Program

To learn more, contact Keira Peters:

(339) 240-3918

Even if you already have health insurance, but your co-pay is higher than you can afford, IHC offers a sliding fee discount for those who are income-eligible.

The amount you pay per visit ranges from $5 (for incomes less than 100% of the federal poverty level) to $20 (at 200% of the federal poverty level). Patients with incomes greater than 200% of the federal poverty level will not be eligible for a sliding fee, but may qualify for partial “free care.”

Visit our forms page to view the most recent schedule of discounts and see if you qualify.

Culturally / Linguistically Competent Care

We employ trained and certified Medical Interpreters in order to best serve our non-English-proficient patients.

There are Portuguese-speaking interpreters available whenever the health center is open. We can also interpret in 240 other languages by phone and video at no charge to patients.

Travel Assistance Program

Tap Application (Email To hdolan@ihimv.org or print and drop off at Island Health Care):

The Travel Assistance Program (TAP) provides funding and reimbursement to help patients cover the costs of traveling to medical, dental, and behavioral health appointments both here on Martha’s Vineyard and off-island.

All Island Health Care patients are eligible to apply for TAP and individuals are encouraged to list all unique needs and expenses on their application (e.g. ferry tickets, bus tickets, car service, taxi, Medivan, hotel stay, tolls, gas, etc.).

Public Notice of Americans with Disabilities Act (ADA) Compliance

Island Health Care does not discriminate on the basis of disability. Program applicants, participants, members of the general public, employees, job applicants, and others are entitled to access to all IHC programs, activities, and services without regard to disability.

Copies of this notice are available, upon request, in alternate print formats (large print, audiotape, Braille, etc.). Our ADA policies and procedures are readily available upon request.

Island Health Care has designated the following person to coordinate its efforts to comply with the ADA. Inquiries, requests, and complaints should be directed to:

Human Resources Director
Island Health Care
PO Box 9000
Edgartown, MA 02539
508-627-5797 (voice)
508-627-5799 (fax)

Department of Transportation Physical Exams

IHC also contracts with several employers to perform Department of Transportation (DOT) physical exams to both patients and non-patients. Individuals may request a DOT physical exam for a fee of $175. The following forms must be completed and returned to our office, with copies of your driver’s license and your insurance card, before an appointment is scheduled:

Department of Transportation Medical Examination Forms

2024 MassHealth Member Experience Surveys

MassHealth, in partnership with Massachusetts Health Quality Partners (MHQP), will be conducting member experience surveys through the end of July. Your feedback is important to our future work and the care that is delivered to our patients.

A 2024 Member Experience Survey may be arriving at your home or in your email inbox soon, or you may get a phone call to complete a survey. The survey takes less than 10 minutes to complete.

Please help us to get as many responses as possible!

Thanks in advance from your team at Island Health Care!