MyChart
Log in to your MyChart account here:
Welcome!
Welcome to MyChart, Island Health Care’s secure online patient portal.
MyChart empowers you to take control of your health by providing 24/7 access to your medical records, enabling direct communication with your care team, facilitating prescription refills, and allowing you to view test results promptly.
You can also manage your family’s health records, track key health indicators, and share your information securely when needed. Access MyChart via the mobile app or any web browser to stay connected with your health information wherever you are.
If you have any questions, please call (508) 939-9358 and we’ll be happy to assist you!
ALERT
Protect Yourself from MyChart-Related Scams
Island Health Care has been made aware of reports of fraudulent emails and text messages that appear to be related to MyChart. These messages are not affiliated with Island Health Care and may be attempts to obtain personal or financial information.
If you receive a message claiming to be from MyChart:
- Do not click on suspicious links or open unexpected attachments.
- Do not provide passwords, Social Security numbers, credit card information, or other sensitive personal information.
- Carefully review the sender’s email address before responding or taking any action.
- When in doubt, log in to MyChart directly through the official website or mobile app rather than using links contained in emails or text messages.
For Island Health Care patients, legitimate MyChart notifications are sent from donotreply@c3ctc.org. If you receive a message that appears suspicious or does not come from an expected source, please proceed with caution.
For additional information about MyChart security and fraud prevention, visit Epic’s guidance on staying safe from scams and fraud.
If you have questions about a message you received, please contact Island Health Care directly before responding or sharing any personal information.
Epic & MyChart: Frequently Asked Questions
What are Epic & MyChart?
Epic is a one of the most comprehensive and widely-used health record systems. We are excited about this transition because it will create a more coordinated care experience for patients.
The patient portal offered by Epic, called MyChart, will allow patients and their chosen caregivers to easily access their health information, communicate with providers, and pay bills using an app or webpage on their phone or computer.
Is There a Fee To Use MyChart?
MyChart is a free service offered to patients of Island Health Care.
How Do I Sign Up?
You will be able to sign up for a MyChart account on our website beginning December 1, 2022. Any updates will be posted on this page.
What if I already have a MyChart Account?
If you already have a MyChart account for a different healthcare provider, such as Martha’s Vineyard Hospital, you will not have to create a second account: you can link Island Health Care to your existing account.
Will I Still Have Access to FollowMyHealth?
Even after we begin using Epic and MyChart, patients will still have access to the FollowMyHealth portal and the information it contains. However, as of December 1, 2022, IHC will transition all current EHR operations to MyChart, and will not be adding any new health information to FollowMyHealth.
Who do I contact if I have further questions?
MyChart Customer Service Center is available 8am to 4:30pm weekdays at (888) 661-6162 (choose Option 1).
What Are the Benefits of MyChart?
Here’s what you get when you sign up for MyChart:
Control
You are in control of your health records
Take your records with you
Take your records wherever you go by using the MyChart mobile app, or just have access to a computer and Wi-Fi
24/7 access
You have access to your records anytime, 24 hours a day, 7 days a week
Direct access to your doctor
Message your doctors when you have questions instead of having to call
Easy Rx refills
Refill prescriptions in just a few clicks
Easy record sharing
You can allow others to view your records by either emailing, printing, or faxing
Family account management
Manage your children’s records by adding them to your account
Immunization records
Print the list of immunizations you need for a child or even yourself, especially for school or job related purposes
Faster test results
Get your results faster than having to wait for a paper copy
Track key indicators
You can use the charts app in the account to track key health indicators such as weight and blood pressure
If you have questions or want to learn more about the benefits of signing up, please call our office at 508-939-9358 or visit the MyChart website.